Support — EchoBaby

Having trouble or found a bug? Email nathaniel.anderson16@gmail.com with your iPhone models, iOS version, and what happened.

Setting up the monitor

You need two iPhones on the same Wi-Fi network. On the phone that stays with the baby, open the Monitor tab and choose Baby Unit, then go to Settings → Pair a device to show its code. On the other phone choose Parent Device, scan the QR code or type the code, and connect. Pairing is a one-time step; the parent will say "This device isn't paired" until it is done.

The parent can't find the baby unit

• Both phones must be on the same Wi-Fi network, not cellular.
• Check that EchoBaby is allowed to use the local network: Settings → Privacy & Security → Local Network.
• Keep the baby unit on the Monitor screen. Tap its screen to bring the camera preview back if you need to re-aim it.

Family Sync

Family Sync needs both people to be signed in to iCloud. The person who owns the data invites caregivers from Settings → Family Sync; the invitation is a link that opens in EchoBaby on the other phone. Turning Family Sync off stops syncing but leaves your local data untouched.

Deleting your data

Deleting the app removes everything stored on that phone. Data you synced to iCloud can be removed from Settings → your name → iCloud → Manage Storage on your iPhone.